Please click here to go straight to the information on cookies and similar information collection technologies.
This site is owned by a pharmaceutical company (“Sponsor”). This online Privacy Notice is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide via this site or that we acquire from your use of the site. In this Privacy Notice, “we” or “us” refers to Sponsor. There are terms and conditions associated with your usage and viewing of this site: View these terms and conditions here.
All content of this website, including text, images, graphics, sound files, and their arrangement, is protected by international copyright laws. All other intellectual property rights are reserved. The content may not be copied for commercial use or distribution, nor may these objects be downloaded, modified, or posted to other sites.
This site is intended solely for Canadian residents and is governed solely by Canadian laws and government regulations.
By using this Sponsor’s site, you signify you consent to the collection, use and disclosure of the information that you provide to the site or that we secure from your use of the site. If you do not agree to this policy, please do not use this site. We reserve the right, at our discretion and where permitted by law, to change, modify, add, or remove portions of this policy at any time with or without notice. Please check this page periodically for changes. Your continued use of our sites following the posting of changes to these terms will mean you accept those changes.
Generally, we do not knowingly collect information from children on this site. Parents must supervise their children in the course of their use of this site – children are not permitted to use this site alone.
Information We Collect and How We Collect It
You can visit our site and view most of the content anonymously; however, we may collect information from you. The information we gather on our site falls into three categories: (1) personally identifiable information you supply, (2) aggregate information collected as you navigate through our site, and (3) publicly or commercially available information.
Personally Identifiable Information Collection
Like many websites, this site actively collects information from its visitors both by asking you specific questions (for example, such as a registration) and by permitting you to communicate directly with us via e-mail, feedback forms, and/or chat rooms. Some of the information that you submit may be personally identifiable information (that is, information that can be uniquely identified with you, such as your full name, address, e-mail address, phone number, and so on). Some areas of this site may require you to submit treatment and/or demographic information in order for you to benefit from the specialized features (such as newsletter subscriptions, tips/pointers, etc.) or to participate in a particular activity (such as promotions). You will be informed at each information collection point what information is required and what information is optional.
Social Media: Generally, online social media resources are interactive tools that enable you to collaborate and share information with others. Social media resources include but are not limited to social networks, discussion boards, bulletin boards, blogs, wikis, and referral functions to share website content and tools with a friend or colleague. The Sponsor may collect personal information from you to enable you to use online social media resources we may occasionally offer to you. The Sponsor may also enable you to use these social media resources to post or share personal information with others. When using social media resources, you should take into careful consideration what information about yourself you choose to share with others. The Sponsor provides additional notice and choices about how personal information is collected, used and disclosed on our websites and other online resources that offer social media.
Mobile Computing: In addition to the uses described above for the Sponsor’s websites, some Sponsor websites and online resources are specifically designed to be compatible and used on mobile computing devices.
Mobile versions of Sponsor’s websites may require that you log in with a user account for that website. Information about your use of the mobile version of the website will be associated with your user account. Further, some of our websites and online resources may enable you to download an application, widget or other tool that you can use on your mobile or other computing device. Some of these tools may store information on your mobile or other device. These tools may transmit personal information to the Sponsor to enable you to access your user account and to enable the Sponsor to track use of these tools. Some of these tools may enable you to e-mail reports and other information from the tool. The Sponsor may use personal or non-identifiable information transmitted to the Sponsor to enhance these tools, to develop new tools, for quality improvement and as otherwise described in this Policy or in other notices the Sponsor provides.
As you navigate through a website, certain information can be passively collected (that is, gathered without your actively providing the information) using various technologies and means, such as navigational data collection. This site may use Internet Protocol (IP) addresses. An IP address is a number assigned to your computer by your Internet service provider so you can access the Internet. We use your IP address to diagnose problems with our server, report aggregate non-personally identifiable information, determine the fastest route to your computer in connecting to our site, and administer and improve the site.
We also collect information about your use of our site through cookies and similar technology. A “cookie” is a bit of information that a website sends to your computer that helps the site remember information about you and your preferences and recognize you as a return visitor to the site. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information. However, we may combine this information with other information collected from or about you in order to help customize content. “Web beacons” (also known as Internet tabs, single-pixel GIFs/PNGs, clear GIFs/PNGs, invisible GIFs/PNGs, and 1-by-1 GIFs/PNGs) are smaller than cookies and tell the website server information such as the IP address and browser type related to the visitor’s computer. This site may at times use Web Beacons. “Navigational data” (“log files,” “server logs,” and “clickstream” data) are used for system management, to improve the content of the site, for market research purposes, and to communicate information to visitors. This site may at times use navigational data.
Publicly/Commercially Available Information Collection
Publicly or commercially available information is defined as information that an individual makes or permits to be made available to the public, or is legally available through an independent list broker or other third party, and/or is legally obtained and accessed from, amongst other sources: government records that are available to the public, journalistic reports, or information that is required by law to be available. We may collect publicly available information or purchase commercially available information about you from third parties.
Use and Disclosure of Information
Except as otherwise stated, we may use your information to improve the content of our site, to customize the site to your preferences, to communicate information to you (if you have requested it), for our marketing and research purposes, to respond to access requests or to otherwise protect the Sponsor’s legal and business interests and rights, and for the other purposes specified in this Online Privacy Notice. If you provide personally identifiable information to this site, we may combine such information with other actively and passively collected information.
We may disclose your personally identifiable information to our affiliates worldwide that agree to treat it in accordance with this Online Privacy Notice. In addition, we may disclose your personally identifiable information to third parties located in countries outside of the one in which you reside that may have laws and regulations different than your own, but only (i) to contractors we use to support our business (e.g. fulfillment services, technical support, delivery services, market research providers, and financial institutions), in which case we will require such third parties to agree to treat it in accordance with this Online Privacy Notice; or (ii) where required by applicable laws, court orders, or government regulations; or (iii) to otherwise protect the Sponsor’s legal and business interests.
Length of Personal Information Retention
Personal information will be stored as long as the information is required to fulfill the Sponsor’s legitimate business needs or the purposes for which the information was collected, or until an individual whose data is involved requests that we delete that information (unless its retention is required by law).
Access and Correction
To keep your personally identifiable information accurate, current and complete, please contact us as specified below. We will take reasonable steps to update or correct or to remove personally identifiable information in our possession that you have previously submitted via this site or that we have acquired from other sources.
We take commercially reasonable steps to protect your personally identifiable information as you transmit your information from your computer to our site and to protect such information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from this site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Moreover, where you use passwords, ID numbers, or other special access features on this site, it is your responsibility to safeguard them.
In the event of an incident or security breach resulting in your personally identifiable information being accessed, lost, or stolen by an unauthorized third party, the Sponsor will exercise commercially reasonable efforts to (i) notify you to the extent required by law; and (ii) identify the personally identifiable information that was accessed/disclosed using the contact information you have provided to us or by any other reasonable means.
Links to Other Websites
This site may contain links or references to other websites. Please be aware that the Sponsor does not control other websites and that this Online Privacy Notice does not apply to those websites. We encourage you to read the Privacy Notice of every website you visit. We are not responsible for, nor do we endorse, the contents of these other websites. If you in any way rely on information obtained from any such websites, you do so at your own risk.
How to Contact Us / Accountability
If you have any questions, comments or concerns about this Online Privacy Notice or about the information practices of this site, or would like to have your information removed from our files, please contact us here or via mail:
Attn: Compliance and Privacy Officer
Mailing Address: Bay Adelaide Centre, 22 Adelaide Street West, Suite 3800, Toronto, ON M5H 4E3